Social media and the web today are fast-moving, ever-changing spaces in which the saying “we don’t know what we don’t know” really applies. Managing what you do know can be very challenging. Managing things you may not be aware of is impossible. We can help.

FutureTix has the expertise to qualify, quantify, enhance and advance all things related to your social media and online footprint. From website design and ticketing system integration, to eCommerce and branding, we can help you create the optimal environment that not only increases sales but creates the ultimate experience for your patrons and fans.


  • Meet with ticketing, communications, business, marketing/promotions and development departments to determine what works, what doesn’t, and what a wish list would look like for each stakeholder.
  • Review your current patron/fan online experience, including all journeys from web, mobile web and mobile applications across all platforms.
  • Review all primary and secondary social media channels including, but not limited to, Facebook, YouTube, Twitter, Instagram, Google + and more.


  • Review project needs and tailor a scope of work and timeline.
  • Assess web, mobile and social media practices and effectiveness as they pertain to conversion, engagement, timelines, advertisements, branding, images, content, notifications, call to action, etc.


  • Provide measurements and metrics (where practical) for traffic, effectiveness, messages shared, revenue generation, new fan reach and more.
  • Review all social media feature sets with an eye towards enhancing sponsorship, ticket sales and development opportunities.
  • Evaluate analytical tools, policies and practices currently being utilized.


  • Highlight current successful practices and/or potential opportunities.
  • Receive a comprehensive written analysis and presentation with recommendations for greater overall performance, efficiency and departmental cohesiveness.
  • Provide direction and resources to implement desired actionable next steps.


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